It used to be that customer service was considered just overhead. It used to be that receiving, shipping and inventory management were considered just warehouse functions, unglamorous, a "necessary evil". Well, business isn't what it used to be. Timely and current information on sales, order status, stock status, and inventory replenishment must be just a mouse click away. Receiving, shipping and inventory management are a vital part of customer service, and excellent customer service may be the key factor that differentiates you from your competitors.

THE DEADLY "IFS"

If you're tying up precious capital in equipment, space, systems, and labor

If product development and marketing are taking a back seat to working customer service issues

If your customers can't order because items are out of stock

If your orders don't ship quickly and accurately

If you (and your customers) can't obtain the information you need when you need it

If your customers can't easily return merchandise

If your current fulfillment company hasn't solved any of these deadly "ifs"

If you are experiencing any of the deadly "ifs", you might consider partnering with Alternative Logistics, Inc. Here's what we do:

SERVICES

• Receiving
• Inspecting
• Storing Inventory
• Order Processing
• Pick, Pack, & Ship
• Assembly & Kitting
• Returns Handling
• Inventory Planning
• Purchasing
• On-line Status Reports